Natural care. Better you.
Last updated: September 23, 2026
At MUK Health, we want you to receive your order in good condition and as described on our website.
If you receive a damaged, defective, incorrect, or otherwise eligible product, please contact us as soon as possible.
Customers may request a return within 7 days of receiving the order, provided the product meets the conditions described below.
A return may be accepted when:
For hygiene and safety reasons, opened or used personal-care products may not be eligible for return unless the product was received damaged, defective, or incorrect.
Where a return is requested for a change of mind or other non-defect reason, the product should generally be:
Products that have been used, opened, damaged by the customer, or altered may not qualify for return.
If your order arrives damaged or you receive an incorrect product, please contact us promptly.
We may ask you to provide:
This information helps us investigate the issue with the courier or fulfillment process.
If MUK Health accepts a change-of-mind return, the product must be unopened and unused.
Return shipping costs for change-of-mind returns may be the responsibility of the customer.
If a refund is approved, we will communicate the applicable refund method and processing timeline.
For Cash on Delivery orders, because no online payment was collected at the time of purchase, we may need to arrange an appropriate refund method with the customer.
Refunds may be subject to inspection and confirmation that the return meets the requirements of this policy.
Where appropriate, MUK Health may offer an exchange instead of a refund.
An exchange is subject to product availability.
Returns may not be accepted where:
To request a return, contact MUK Health with:
Contact: +92 300 5710109
Please do not send a product back without first contacting us and receiving return instructions.
MUK Health
Website: mukhealth.com
Phone/WhatsApp: +92 300 5710109
