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Privacy Policy

Last updated: September 23, 2026

MUK Health (“MUK Health”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit or place an order through mukhealth.com.

1. Information We Collect

When you browse our website, contact us, or place an order, we may collect information such as:

  • Your name
  • Phone number
  • Email address
  • Billing and delivery address
  • City and postal/ZIP code
  • Order details and products purchased
  • Information you provide when contacting customer support
  • Information necessary to process and deliver your order

We may also automatically receive certain technical information when you use our website, such as your IP address, browser type, device information, and basic website usage information.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Arrange delivery of your purchases
  • Contact you about your order
  • Confirm orders and delivery details
  • Provide customer support
  • Process returns, refunds, or order-related requests
  • Improve our website, products, and services
  • Prevent fraud, misuse, or unauthorized activity
  • Comply with applicable legal requirements

We do not use your personal information for purposes unrelated to our business without an appropriate reason or your consent where required.

3. Cash on Delivery

MUK Health currently offers Cash on Delivery where available.

For Cash on Delivery orders, we may need your name, phone number, delivery address, and order information to confirm and deliver your order.

4. Cookies

Our website may use cookies and similar technologies to keep the website functioning properly, remember certain preferences, understand website usage, and improve the shopping experience.

Some cookies may be placed by services or plugins used to operate the website.

You can control or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Payments

If payment services other than Cash on Delivery are offered on the website in the future, payment information may be processed by the relevant third-party payment provider.

MUK Health does not need to store your complete payment-card information when payment is handled directly by a third-party payment processor.

6. Sharing Your Information

We may share relevant information with trusted service providers when necessary to operate our business, including:

  • Delivery and courier companies
  • Website and hosting service providers
  • Payment processors, where applicable
  • Technical service providers
  • Customer-support services

We only share information that is reasonably necessary for the relevant service.

We do not sell your personal information to third parties.

7. Order Communications

We may contact you using the information you provide to:

  • Confirm your order
  • Confirm delivery details
  • Provide shipping or delivery updates
  • Respond to your questions
  • Address problems with an order

Marketing communications, where used, should be handled according to applicable requirements and your available preferences.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. How Long We Keep Information

We retain order and customer information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, and comply with applicable requirements.

10. Your Privacy Requests

If you have a question about the personal information we hold about you, or you would like to request correction of inaccurate information, contact us using the contact details provided on our website.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, or data practices.

Any updated version will be published on this page with a revised “Last updated” date.

12. Contact Us

MUK Health
Website: mukhealth.com
Phone/WhatsApp: +92 300 5710109

For privacy-related questions, please contact us using the above contact details.